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FAIR USAGE POLICY EXPLAINED

  • Only use the Shping App to scan products you have purchased or intend to purchase.
  • Write reviews in relation products you have actually used
  • Reviews must be genuine and informative for others
  • You should not exceed the daily scan limit. Currently the daily limit is set to 150 scans, but this may be adjusted from time to time. Once a limit is exceeded a temporary ban is placed on an account, below showcases the duration of the ban in each case.
    First time exceeding24 hours
    Second time exceeding72 hours
    Third time exceeding1 month  
  • In addition to the daily limit, you should not exceed the scans per 30-day limit. Currently, this limit is set to 1000 scans but this may be adjusted from time to time. Once a limit is exceeded a temporary ban is placed on an account, below showcases the duration of the ban in each case.
    First time exceeding1 month
    Second time exceeding3 months
    Third time exceeding12 months
  • You should not create multiple accounts in order to abuse the fair usage policy. The limit is 1 account per person.
  • You should aim to scan most products in-store.
  • You should not scan the same product multiple times.
  • To level up with Shping you need to fulfil the tasks outlined below, your ‘level up’ date is calculated from your anniversary (date you registered for the app) each month. Failure to do so within your anniversary month will mean you will move back to the previous level.
    ActionBasicBronzeSilverGoldPlatinum
    Scan Product-2050100150
    Active days--102025
    Uploaded Receipts--234
    Write Review---23
    Loyaltee Cards Used---23
    Calculated from individual's anniversary date
  • Your Cash limits per month are:
     BasicBronzeSilverGoldPlatinum
    overall withdrawal limit5 AUD per month30 AUD per month35 AUD per month40 AUD per month50 AUD per month

Please note that this is not a replacement of Authenticateit Pty Ltd terms and condition. The purpose of this document to help you understand how to minimise the chance of being restricted or suspended while using the Shping App.